Privacy

This Privacy Policy ("Policy") describes how Play Globally, Inc. (collectively, “Play Globally,” “we,” “us,” or “our”) collects, uses, shares, and safeguards personal information when you use our website, mobile apps, or any of our other services whether online or offline. This Privacy Policy also tells you about your rights and choices with respect to your personal information, and how you can reach us to get answers to your questions.  You can jump to particular topics by going to the headings below:

How We Collect Information.

Use and Processing Of Information.

Sharing of Information.

Your Choices.

How We Protect Personal Information.

Other Important Information.

Contact Information

 

How We Collect Information

We collect information about you in a variety of ways depending on how you interact with our websites and services, including:

  • Directly from you when you provide it to us, such as when you sign up to receive newsletters, updates, participate in public forums or other information from us or contact us by phone, e-mail, or otherwise.
  • Automatically when you interact with our websites or emails through the use of cookies, server logs, and other similar technologies.
  • From other sources, including, for example, third parties, business partners, our affiliates, or publicly available sources.

Use and Processing of Information

The following provides examples of how we use the type of information that we collect

Context

Types of Data

Primary Purpose for Collection
and Use of Data

Account Registration

We collect your name and contact information when you create an account.  We also collect information relating to the actions that you perform while logged into your account.

We use this information to provide account related functionalities to our users. Accounts can be used for easy checkout and to save your preferences and transaction history. 

Cookies and first party tracking

We use cookies and clear GIFs. “Cookies” are small pieces of information that a website sends to a computer’s hard drive while a web site is viewed.

We use this information to ensure our website operate efficiently.

Cookies and Third Party Tracking

We participate in behavior-based advertising, this means that a third party uses technology (e.g., a cookie) to collect information over time and across different websites that they can provide advertising about products and services tailored to your interests on our website, or on other websites. 

You can disable behavioral advertising cookies by clicking on the “cookie settings” link in the footer of our website.

Demographic Information

We collect personal information, such as your age or location. 

We use this information to comply with applicable laws.

Email Interconnectivity

If you receive email from us, we use certain tools to capture data related to when you open our message, click on any links or banners it contains and make purchases.

We use this information to understand how you interact with our communications to you.

Feedback/Support

If you provide us feedback or contact us for support we will collect your name and e-mail address, as well as any other content that you send to us, in order to reply.

We use this information in order to receive and act upon, your feedback or issues.

Mobile Devices

We collect information from your mobile device such as unique identifying information broadcast from your device when visiting our website or when visiting one of our stores.

We use this information to identify unique visitors, and understand how users interact with us on their mobile devices.

Partner Promotion

We collect information that you provide as part of a co-branded promotion with another company.

We use this information to fulfill our promotions.

Surveys

When you participate in a survey we collect information that you provide through the survey.  If the survey is provided by a third party service provider, the third party’s privacy policy applies to the collection, use, and disclosure of your information.

We collect this information to understand your opinions, and collecting information relevant to our organization.

Sweepstakes or contests

When you participate in a sweepstakes or contest we collect information about you which includes contact information to notify you if you are selected.

We collect this information to operate the sweepstakes.  In some contexts we are also required by law to collect information about those that enter into our sweepstakes, and collecting this information helps us comply with those laws.

Website interactions

We use technology to monitor how you interact with our website. This may include which links you click on, or information that you type into our online forms.  This may also include information about your device or browser.

We collect this information to understand how you interact with our website to better improve it, and to understand your preferences and interests in order to select offerings that you might find most useful.  We also use this information to detect  and prevent fraud.

Web logs

We collect information, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to a computer when the Internet is used), domain name, click-activity, referring website, and/or a date/time stamp for visitors.

We have a collect this information monitor our networks and the visitors to our websites.  We use this information to enhance user experience. This information also helps us understand which of our services is the most popular.

In addition to the information that we collect from you directly, we may also receive information about you from other sources, including third parties, business partners, our affiliates, or publicly available sources.

Use And Processing Of Information.

In addition to the purposes and uses described above, we use information in the following ways:

  • To identify you when you visit our websites or our stores.
  • To provide products and services or to process returns.
  • To improve our services and product offerings.
  • To streamline the checkout process.
  • To conduct analytics.
  • To respond to inquiries related to support, employment opportunities, or other requests.
  • To send marketing and promotional materials including information relating to our products, services, sales, or promotions, or those of our business partners.
  • For internal administrative purposes, as well as to manage our relationships.

Although the sections above describe our primary purpose in collecting your information, in many situations we have more than one purpose.  For example, if you complete an online purchase we may collect your information to provide you with our products, but we also collect your information and maintain your information after your transaction is complete so that we can quickly and easily respond to any questions about your order. 

Sharing Of Information.

In addition to the specific situations discussed elsewhere in this policy, we may disclose any of the categories of personal information that we collect to entities in the following situations:

  1. Affiliates and Acquisitions. We may share information with our corporate affiliates (g., parent company, sister companies, subsidiaries, joint ventures, or other companies under common control). If another company acquires, or plans to acquire, our company, business, or our assets, we will also share information with that company, including at the negotiation stage. 
  2. Other Disclosures with Your Consent. We may ask if you would like us to share your information with other unaffiliated third parties who are not described elsewhere in this policy.
  3. Other Disclosures without Your Consent. We may disclose information in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws. We may also share your information in order to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies, or to comply with your request for the shipment of products to or the provision of services by a third party intermediary.
  4. Public. Some of our websites may provide the opportunity to post comments, or reviews, in a public forum.  If you decide to submit information on these pages, that information may be publicly available.
  5. Partner Promotion. We may offer contests, sweepstakes, or other promotions with third party partners. If you decide to enter a contest, sweepstakes, or promotion that is sponsored by a third party partner the information that you provide will be shared with us and with them.  Their use of your information is not governed by this privacy policy.
  6. Service Providers. We may share your information with service providers. Among other things service providers may help us to administer our website, conduct surveys, provide technical support, process payments, and assist in the fulfillment of orders.

Your Choices.

Some jurisdictions give you a right to make the following choices regarding your personal information:

  1. Opt out of Sale. We do not sell your personal information.  Before your information is provided to a third party we will ask your consentYou may request to opt-out of our ability to sell your personal information in the future if our practices change by clicking on the Do Not Sell or Share My Personal Information link.  If required by law we will grant a request to opt-out of sale.
  2. Online Tracking. We do not currently recognize automated browser signals regarding tracking mechanisms, which may include "Do Not Track" instructions.
  3. Promotional Emails. You may choose to provide us with your email address for the purpose of allowing us to send free newsletters, surveys, offers, and other promotional materials to you, as well as targeted offers from third parties. You can stop receiving promotional emails by following the unsubscribe instructions in e-mails that you receive.  If you decide not to receive promotional emails, we may still send you service related communications.
  4. Promotional Text Messages. If you receive a text message from us that contains promotional information you can opt-out of receiving future text messages by replying “STOP.”
  5. Revocation Of Consent. If you revoke your consent for the processing of personal information then we may no longer be able to provide you services. In some cases, we may limit or deny your request to revoke consent if the law permits or requires us to do so, or if we are unable to adequately verify your identity. You may revoke consent to processing (where such processing is based upon consent) by contacting us at the address described below.

Please address written requests and questions about your rights to [email protected].

How We Protect Personal Information

No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information. In the event that we are required by law to inform you of a breach to your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.

Some of our websites permit you to create an account.  When you do you will be prompted to create a password.  You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether or not such access or use has been authorized by you.  You should notify us of any unauthorized use of your password or account.

      Additional Information For California Residents

California law requires us to disclose the following information related to our privacy practices:

  • California Shine the Light. If you would like more information concerning the categories of personal information (if any) we share with third parties or affiliates for those parties to use for direct marketing please submit a written request to us using the information in the "Contact Information" section below. 

Other Important Information

The following additional information relates to our privacy practices:

  • Third Party Applications/Websites. We have no control over the privacy practices of websites or applications that we do not own.
  • Changes To This Privacy Policy. We may change our privacy policy and practices over time.  To the extent that our policy changes in a material way, the policy that was in place at the time that you submitted personal information to us will generally govern that information unless we receive your consent to the new privacy policy.  Our privacy policy includes an “effective” and “last updated” date. The effective date refers to the date that the current version took effect. The last updated date refers to the date that the current version was last substantively modified.
  •  Our website is not directed toward individuals under the age of twenty one (21).

Contact Information.  If you have any questions, comments, or complaints concerning our privacy practices or our decisions concerning your privacy rights please contact us at the appropriate address below.  We will attempt to respond to your requests and to provide you with additional privacy-related information.

[email protected]
Play Globally, Inc.
1060 La Mirada Court
Vista, CA 92081

Effective Date: June 30 , 2022

Last Update: June 30, 2022

 

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